vRo 7/8 Plugin on vCenter 6.7 missing/do not load after upgrade

Posted on by Nithin Titta

There is no GA plugin available for the HTML5 client. This is planed to be included on the 8.2 release.

You may use the beta client as a workaround, However this needs manual installation.. Please ensure that you take a snapshot before you run through the below steps. 

cleanup: Delete/move the contents of the below directory. If the directory do not exist, create them.

ui client:
  /etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity/com.vmware.vco-7.3.1
 Flex client:
  /etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity/com.vmware.vco-7.3.1/

H5 plugin:

Download the zip file from 

https://my.vmware.com/group/vmware/downloads/get-download?downloadGroup=VCOIN-BETA

extract the contents of the file to the below path

/etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity/com.vmware.vco-7.3.1

set appropriate permissions to the directory

chown -R  vsphere-ui:users  /etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity/com.vmware.vco-7.3.1

restart vsphere-ui client:

service-control --restart vsphere-ui

vsphere-flex-client

Download file:

https://communities.vmware.com/servlet/JiveServlet/download/35002-8-243022/vco-plugin-7.4.0.16380053.zip

extract the contents of the zip to

/etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity/com.vmware.vco-7.3.1/

set appropriate permissions 

chown -R  vsphere-client:users /etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity/com.vmware.vco-7.3.1

Note: for VRO 8.2, The path should be com.vmware.vco-7.4.0

restart vsphere-webclient service:

service-control --restart vsphere-client

log back in and double check , The plugin will take about 3-5 min to pull data from vRo on loading it.